You may find that your AVG Anti-Spam isn’t catching some of your SPAM Emails. If this is the case you will need to train AVG. You may have to do this a few times but AVG catches on pretty quick!
- First of all open up your email program e.g. Microsoft Office 2007 (Although we are using Microsoft Office Outlook 2007 for the example, the process is very similar in most email software.) Now you must create a new folder.
- Give the New Folder a name. We suggest ‘TRAIN_SPAM’. Then Click OK.
- Drag into this new folder any Spam emails that AVG has missed.
- Once you’ve put any missed spam in the folder you need to open up AVG. Select ‘Tools’ and then ‘Advanced Settings’.
- Click ‘Anti-Spam’, Settings and then ‘Train Anti-Spam’. (Click on image to make bigger).
- Select your Email Software from the list. (Click on image to make bigger)
- Now you will be asked for your profile name. For most people there will be only one option because you will only have one profile. But for those who have more make sure you select the right one, i.e. the one you will to train with. You can make your selection via the drop down list. Then Click OK.
- Find the folder which you wish to train. Then click ‘Next’.
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- Select All Messages (No Filtering) then Next.
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- Click Next.
- Once the process is complete click ‘Finish’ and then ‘OK’.
- Go back into Outlook or your email program and delete anything that was in the TRAIN_SPAM folder.
From now on the files like those that were in the TRAIN_SPAM folder should be sent automatically to your junk email folder. Sometimes they need to be trained a few times as there are variants of Spam so just repeat the steps above. Give it a go and let us know if you have any suggestions!