This weeks quick tip is about how to work with files that have been emailed to you! Sounds simple to some but I am often asked “Where has my file gone? I definitely saved it…”. After a bit of digging I find that the user has just opened the file directly from the email and while the file has been saved, it is just not where they expect it to be!
If you open a file directly from an email and save it once open it will be saved in a Temp directory much like a Temporary Internet File.
So, here is the tip!
When you get sent a file through and you wish to open it to work with, please ensure that you save it to your documents folder or desktop first and then open it from there, rather than opening the file directly from your email client. Saving should be as easy as Right Clicking on the file and choosing Save As! But it will depend on your email client
We hope that helps!